Terms and Conditions

Welcome to PrimeComfort.co.ke (“Prime Comfort,” “we,” “us,” or “our”).
These Terms and Conditions govern your use of our website and services. By accessing or using PrimeComfort.co.ke, you agree to be bound by these terms. Please read them carefully before proceeding.


1. Acceptance of Terms

By visiting our website, contacting us, or using any of our property-related services, you acknowledge that you have read, understood, and agree to comply with these Terms and Conditions and our Privacy Policy.
If you do not agree to any part of these terms, please discontinue use of our website.


2. Our Services

Prime Comfort provides a digital platform for real estate listings, including but not limited to:

  • Sale and rental of residential, commercial, and investment properties

  • Property management and consultancy services

  • Real estate marketing and promotional content

We act as an intermediary between property owners, agents, and potential clients.
While we strive to ensure the accuracy of listings and information, we do not guarantee the completeness or availability of any property advertised on our website.


3. User Responsibilities

By using our website, you agree to:

  • Provide accurate, current, and truthful information when submitting property listings or inquiries

  • Use the website only for lawful purposes and in accordance with Kenyan law

  • Not misuse, copy, or redistribute any content or information from the website without permission

Any misuse of the site or submission of false or misleading information may result in suspension or removal of your account or listings.


4. Property Listings and Content

All property descriptions, photos, and prices are provided by property owners, developers, or agents.
Prime Comfort makes reasonable efforts to verify this information but cannot be held responsible for inaccuracies, omissions, or changes in availability or pricing.

We reserve the right to:

  • Edit, remove, or refuse any listing that violates our policies or appears fraudulent

  • Modify the website’s content, design, or features at any time without prior notice


5. Fees and Payments

Certain services on PrimeComfort.co.ke, such as premium listings or advertising, may attract a fee.
All applicable charges will be clearly communicated before you make a purchase or subscription.
Payments must be made using approved methods such as M-Pesa, bank transfer, or card payment.

We reserve the right to revise pricing or introduce new fees with prior notice.


6. Third-Party Services

Our website may contain links or integrations to third-party platforms (e.g., mortgage providers, legal consultants, or payment gateways).
We are not responsible for the content, accuracy, or services of these third parties.
Any engagement with them is solely at your own risk and subject to their own terms and privacy policies.


7. Disclaimer and Limitation of Liability

While we strive to maintain an accurate and up-to-date platform, Prime Comfort:

  • Does not own or directly sell/rent all listed properties

  • Cannot guarantee that a listed property will meet your expectations or remain available

  • Is not liable for any losses, damages, or disputes arising from property transactions facilitated through the website

Your use of the website and services is at your own risk.
Our total liability, in any case, shall not exceed the total amount paid to us for the specific service in question.


8. Intellectual Property

All materials on this website—including text, images, design, and branding—are the intellectual property of Prime Comfort or its content providers.
You may not reproduce, distribute, or use any content for commercial purposes without our prior written consent.


9. Privacy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
By using our services, you consent to such processing and warrant that all data provided is accurate.


10. Termination of Use

We reserve the right to suspend or terminate access to our website or services without notice if we believe you have violated these Terms or engaged in fraudulent or inappropriate behavior.


11. Governing Law

These Terms and Conditions are governed by the laws of the Republic of Kenya.
Any disputes arising from or related to the use of this website shall be subject to the exclusive jurisdiction of Kenyan courts.


12. Updates to These Terms

We may modify these Terms and Conditions from time to time to reflect changes in our operations, services, or legal requirements.
The updated version will be posted on this page with a new “Last Updated” date. Your continued use of the website signifies your acceptance of any changes.


13. Contact Us

If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us:

Prime Comfort Kenya
📧 Email: primecomforthomes@gmail.com
📞 Phone:  +254 795 396 622
🌐 Website: https://primecomfort.co.ke

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